Privacy Policy
Effective Date: July 20, 2025
Craft3DPrint (“we,” “us,” or “our”) operates the website, and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws, including PIPEDA, GDPR, CCPA, and COPPA.
1. Information We Collect
a) Information You Provide:
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When creating an account, placing an order, subscribing to newsletters, or contacting customer support, we collect personal data such as your name, email address, mailing and billing addresses, phone number, and payment details.
b) Automatically Collected Information:
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We collect technical and usage data—including IP address, browser type, device details, pages visited, referral URLs, and cookie information—through cookies, web beacons, and analytics tools.
c) Information from Third Parties:
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We may receive information from service providers or partners, such as fraud detection services or social media logins
2. Purposes of Data Use
We use the data we collect to:
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Process and fulfill orders, including shipping and payment processing.
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Provide customer service and respond to inquiries.
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Analyze and improve our website, products, and marketing strategies.
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Send transactional communications, and promotional content (where permitted or upon opt-in).
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Detect, prevent, and address fraud, security issues, and legal compliance.
3. Data Sharing and Disclosure
We may share your personal information with:
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Service providers (e.g., Wix, payment processors, shipping vendors, analytics providers) to support business operations.
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Legal authorities when required by law, court order, or legal process.
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Business transfers in connection with a merger, acquisition, or asset sale.
We do not sell or rent your personal data to third parties.
4. Cookies and Tracking Technologies
Our site uses cookies and similar technologies for essential functions, analytics, and marketing. You may disable cookies via browser settings, though this may affect site functionality. Wix provides cookie banner tools and cookie controls for compliance on data collection.
5. User Rights
Depending on your jurisdiction, you may have the right to:
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Access, correct, delete, or export your personal information.
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Withdraw consent or object to data processing.
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Opt out of marketing communications.
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Exercise rights as defined by GDPR, CCPA, PIPEDA, and other laws.
To exercise any rights, please contact us at the details below.
6. Data Retention and Transfers
We retain personal information only as long as necessary to fulfill business purposes or comply with legal obligations. Data may be transferred to, stored, or processed in jurisdictions outside your country (e.g., in the U.S.)—where laws may differ—but we implement safeguards to protect your information.
7. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from minors. If we become aware that a minor’s information has been collected, we will take steps to delete it promptly.
8. Data Security
We employ administrative, technical, and physical safeguards to protect your personal information. However, no system is entirely secure; we cannot guarantee absolute protection.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected here with a revised effective date. We encourage periodic review. Continued use of the site constitutes acceptance of the updated policy.
10. Contact Information
If you have questions or wish to exercise your rights, please contact:
Craft 3DPrint
📍 Niagara Falls, Ontario, Canada
📧 sales@craft3dprint.com
📞 Phone: +1 (289) 477-0184